Episode 57: How To Create an Amazing Client Welcome Packet

You’ve got a new client- yay! Now how to you get them to stop asking so many questions? I mean, they’re excited and ready to roll, but man- you’re answering the same questions over and over again. Enter the client welcome packet. Any interior designer or other service based business needs a client welcome packet. But here’s the real trick- you need to design it in a way so client will actually read it- be excited to read it! Then you can get back to doing what you love doing- and that ain’t answering a bunch of questions! Tune in to this week’s episode of The Decorettes to learn how we create client welcome packets that impress!

You’ve got a new client- yay! Now how to you get them to stop asking so many questions? I mean, they’re excited and ready to roll, but man- you’re answering the same questions over and over again. Enter the client welcome packet. Any interior designer or other service based business needs a client welcome packet. But here’s the real trick- you need to design it in a way so client will actually read it- be excited to read it! Then you can get back to doing what you love doing- and that ain’t answering a bunch of questions! Tune in to this week’s episode of The Decorettes to learn how we create client welcome packets that impress!

Topics Discussed:

  • The magic of the client welcome packet!

    • How they establish your working preferences.

    • How they set your clients up for success (and they won’t ask so many questions)

    • How they prepare clients for your process, communication methods, and any bumps in the road that may occur (they won’t get mad if they’re prepapred!)

  • Tips for making a client welcome packet that people will actually read

    • Make it easy to read

    • Write in a voice that is consistent with your branding

    • Make it pretty by breaking up text with shapes, headings, and high-quality imagery

Show Resources:

Grab Your Free Client Welcome Packet Workbook

Want to impress the pants off of your clients and implement your oh-so-important boundaries so you can streamline your business and work less? You need a well thought-out client welcome packet, and Jessica has a free workbook to help you get started. It walks you through the exact content she has included to onboard over 150 interior design projects!

You’ve got a new client- yay! Now how to you get them to stop asking so many questions? I mean, they’re excited and ready to roll, but man- you’re answering the same questions over and over again. Enter the client welcome packet. Any interior designer or other service based business needs a client welcome packet. But here’s the real trick- you need to design it in a way so client will actually read it- be excited to read it! Then you can get back to doing what you love doing- and that ain’t answering a bunch of questions! Tune in to this week’s episode of The Decorettes to learn how we create client welcome packets that impress!

BECOME A MEMBER OF THE DECORETTES VIP LOUNGE

You’ve got a new client- yay! Now how to you get them to stop asking so many questions? I mean, they’re excited and ready to roll, but man- you’re answering the same questions over and over again. Enter the client welcome packet. Any interior designer or other service based business needs a client welcome packet. But here’s the real trick- you need to design it in a way so client will actually read it- be excited to read it! Then you can get back to doing what you love doing- and that ain’t answering a bunch of questions! Tune in to this week’s episode of The Decorettes to learn how we create client welcome packets that impress!

You know that client welcome packet? The one you need to have to onboard your clients, have a smooth working experience, and have them rave about you to all their friends (hello referrals!)? This month in the VIP Lounge we’re hosting the Client Welcome Packet Challenge, and we’re even giving you $10 off of Jessica’s Client Welcome Packet Kit!

And to make the client experience even more referral-worthy, this month’s book club is all about creating a word-of-mouth strategy!

BECOME A MEMBER OF THE DECORETTES VIP LOUNGE! HERE’S WHAT’S WAITING FOR YOU INSIDE:

  • A community of like-minded, driven Goal Slayers that are serious about growing their business

  • A monthly guidebook to help you implement the episodes

  • A bonus activity or challenge every month to help you go deeper with the episodes

  • Daily prompts to help keep you focused

  • Access to our monthly Get it Done weeks so you’re help accountable for completing a task

  • A monthly live Q&A session with The Decorettes to get your business questions answered

  • And a lot more fun- all free for the first month!

DONT FORGET:

MORE FROM JESS!

Visit Ms. Glamour Nest for all the swanky systems you need!

MORE FROM STEPH!

Visit Ms. Paper Moon and boldly go where no brand has gone before!

So what are your thoughts on this week's episode, Decorette?

LET US KNOW IN THE COMMENTS! WE'D LOVE TO HEAR FROM YOU!

 

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