Episode 4: How to Create an Experience Your Clients Will Love

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In this week's episode of The Decorettes, Jess and Steph dish on how to expand upon your creative business' brand identity to implement systems and strategies that will make clients fall in love with working with you- and they'll tell all their friends, too! This is the type of client experience that will get you referrals and repeat customers, as well as make your job so much easier and profitable!

TOPICS DISCUSSED: 

  • Visually setting your brand apart during the client process

  • Staying consistent with your visual identity at every client touch-point

  • Using copy that enhances and aligns with your brand persona

  • Creating smooth processes to set your clients up for success

  • Going the extra step to make the client experience enjoyable with special gifts and treats

  • Infusing your personality throughout the entire client experience

SHOW RESOURCES:

THE DECORETTES EPISODE ONE

In episode one, Jess and Steph set the foundation for creating a brand identity that will get your ideal audience to fall in love with your business.

THE DECORETTES EPISODE THREE

In this episode, Jess dishes on the five systems you should implement to make your business run smoothly so you can be more organized, less stressed, and more profitable!

MS. GLAMOUR NEST'S SWANKY SYSTEMS FOR YOUR INTERIOR DESIGN BUSINESS 3-DAY EMAIL COURSE

Jess' free email course will help you ramp up your business systems in no time. You'll learn:

  • Why Branding isn’t just important to get clients but to keep them and get referrals.

  • How your brand can help you control and create a unique client experience.

  • Why the experience you provide is just as important (if not more important) than the spaces you create for your clients.

  • How your brand can help you create and communicate boundaries in your business.

  • How to use branding to create business processes and systems.

SIGN UP HERE!

 
 

MyDoma Studio Note:

Shortly after the filming of this episode, MyDoma Studio rolled out vendors and purchase orders that can be turned into invoices for the client. While we do not formally endorse any client management system, we thought we'd let you know that some of the info in this episode is now outdated. (Stephanie is particularly thrilled with this new update!)

DON'T FORGET:

MORE FROM JESS!

Visit Ms. Glamour Nest for all the swanky systems you need!

MORE FROM STEPH!

Visit Ms. Paper Moon and boldy go where no brand has gone before!

So what are your thoughts on this week's episode, Decorette?

LET US KNOW IN THE COMMENTS! WE'D LOVE TO HEAR FROM YOU!

 

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