client onboarding

Episode 58: Growing Your Business By Making Your Clients Feel Special

Episode 58: Growing Your Business By Making Your Clients Feel Special

The easiest way to grow your business is to make your clients feel special! They'll tell all of their friends and become forever clients! But instead of this being just one more thing to add onto the never-ending list of things to do for your interior design business, systematize your gift giving! Tune in to watch some simple tips for how to treat your clients!

Episode 57: How To Create an Amazing Client Welcome Packet

Episode 57: How To Create an Amazing Client Welcome Packet

You’ve got a new client- yay! Now how to you get them to stop asking so many questions? I mean, they’re excited and ready to roll, but man- you’re answering the same questions over and over again. Enter the client welcome packet. Any interior designer or other service based business needs a client welcome packet. But here’s the real trick- you need to design it in a way so client will actually read it- be excited to read it! Then you can get back to doing what you love doing- and that ain’t answering a bunch of questions! Tune in to this week’s episode of The Decorettes to learn how we create client welcome packets that impress!

Episode 56: How To Not Waste Time Working With the Wrong Clients

Episode 56: How To Not Waste Time Working With the Wrong Clients

Working with the wrong clients is never a good idea! It’s stressful, you’re bending over backwards to help them, they’re rarely happy, and you rarely make any money from the project. This week on The Decorettes we’ve got an easy solution to screening potential clients before you make the mistake of working with the baddies- and it’s all about asking specific questions on the intake form on your website!

Episode 55: How The Deal with Client Inquiries Like a Boss

Episode 55: How The Deal with Client Inquiries Like a Boss

Want to streamline your business, reduce your stress, and impress potential clients? We though you would! Start with systematizing your client inquiry process. Systems don’t have to be overwhelming, so take it one step at a time and tune in to this week’s episode of The Decorettes, where we’re laying out the simple way you can respond to client inquiries that will free up your time and reduce business-task overwhelm.

Episode 36: How to Develop Systems and Processes for Your eDesign Services

Episode 36: How to Develop Systems and Processes for Your eDesign Services

Want to really rock your eDesign service and grow your interior design business by actually working less? That’s where your signature system comes in. This is the step-by-step process, from email templates, proposals, and client on-boarding to design delivery, boundaries, and working with clients after they’ve received their final package. This is so so important and goes so far beyond which client management program you’ll use. So join The Decorettes as they dive deep into how to develop systems and processes for your eDesign services.

Episode 4: How to Create an Experience Your Clients Will Love

Episode 4: How to Create an Experience Your Clients Will Love

In this week's episode of The Decorettes, Jess and Steph dish on how to expand upon your creative business' brand identity to implement systems and strategies that will make clients fall in love with working with you- and they'll tell all their friends, too! This is the type of client experience that will get you referrals and repeat customers, as well as make your job so much easier and profitable!

Episode 3: Falling in Love...With Business Systems

Episode 3: Falling in Love...With Business Systems

In this episode we delve into the not-so-scary world of business systems. We're give you the scoop on the five must-have systems for your creative business, which will allow you to love your business more, stay organized, and leverage your time so you can become more profitable.